Complaints about the Sony WH-1000XM4 land in three places: build quality, sound and comfort.
Everything below is a complaint a named reviewer made on camera, with the moment it was said. Topics nobody objected to are listed at the end.
We have not tested this product. Every number is a count of independent
reviewers, and links to the second they said it. No affiliate links and no payment from any
brand mentioned.
5 of 16 reviewers who discussed it had a problem with it
“When you put on the XM4s, you put them on your head and you start to interact with them, you feel you feel that plasticky like echoey like experience when you tap and you and you kind of interact with them, you feel it.”
4 of 15 reviewers who discussed it had a problem with it
“There is a limit to the XM4's base, so if you play loudly, it deliberately lowers the base to avoid clipping, whereas no such limit applies on the ULT Wear. It truly is a base monster.”
“the XM5s, the XM4s as well as the XM3s are always some of the worst sounding ANC headphones that I have ever used. This is some generational genetic trash.”