The most common complaints about the Sony WH-1000XM6 concern comfort, build quality and price.
Everything below is a complaint a named reviewer made on camera, with the moment it was said. Topics nobody objected to are listed at the end.
We have not tested this product. Every number is a count of independent
reviewers, and links to the second they said it. No affiliate links and no payment from any
brand mentioned.
15 of 51 reviewers who discussed it had a problem with it
“There isn't much depth to the ear pads, and the driver assembly sticks out slightly past the mesh. If your ears protrude a bit from your head or you wear prominent earrings or piercings, your ears can touch the mesh, which can cause…”
“Additionally that ANC assembly in front of the speaker driver is quite large and protrudes a couple millimeters from the plane of the mesh. Because of this, if you have smaller ears... it could touch your pinna and rub the mesh on your ear…”
“My only downsides are literally that your ears can get a little sweaty without any ventilation after a couple hours and the touchpad controls on the side are still finicky like they are every year.”
“The third is whenever I'm wearing these around my neck, the ear cups screech together and they hug my neck tightly that it's kind of touches my chin, which makes me uncomfortable.”
“By making the ear cups more shallow and placing the drivers closer to your ears, it actually makes wearing these headphones way less comfortable than their competition.”
“if the weather is warm you are going to sweat this is an over-the-ear experience and this is something to keep in mind that that obviously precipitation will start”
13 of 58 reviewers who discussed it had a problem with it
“If you did your research like I did, these get fingerprints really bad, but they're easy to wipe down. I would actually recommend to get the silver color which is more like a creamy white color because the black shows a lot of fingerprints.”
“Frankly, I think there's just a lot of plastic materials here obviously, you know, if you're used to a typical nearly $500 headphone, you're probably used to feeling more like metal and like leather materials and stuff like that.”
“although this finish here leads to a lot of fingerprints as you can see even just throughout the course of this review of me handling them. But yeah, overall these don't really feel like $450 headphones.”
7 of 23 reviewers who discussed it had a problem with it
“Now there are some cons with the M6, and that is that they are now $50 more than the M5s were. There is no USB-C audio support, they still have no aptX codec support”
6 of 56 reviewers who discussed it had a problem with it
“With the Sony 1000XM6s, the base on these headphones is very subdued. You do get a little bit of kick out of them especially at the higher end of the base, but these headphones don't kick as much or resonate as much as let's say the Sony…”
“The stock sound of the XM6 is fairly consistent with its predecessors. There is very clearly a base dominant signature, it is boomy, the base bleeds into the mids”
“while Sony is making a big deal of the collections wider and more defined sound stage I actually still think the PX8 S2s has one of the most expansive and precise sound stages I've ever heard on any wireless noise canceling headphone.”
“the PX7 S3 sounds more high-fi period. The XM6 is simply not as resolving in terms of detailed retrieval and vocals sound blunt compared to the crispness, focus, clarity and clean track separation of the PX7 S3”
“if you have a poorly recorded track like poorly recorded low bit rate soundtrack these these will bring it out... you got to reduce the bass a little bit to really enjoy the listening”
“Straight out of the box, I wasn't the biggest fan of the Sony profile that they have on there... I always hop into the 10-band EQ and just dial it in from there”
5 of 21 reviewers who discussed it had a problem with it
“Touch controls... are just gimmicky... they're not that intuitive sometimes you miss when you're walking when you're in a plane you can't actually have a symmetrical touch towards your headphones”
“One quick thing about the Sonys in terms of ergo is if I'm adjusting the headphones for whatever reason... my palm touches way too easily the top part of the touch surface. I think it's like a quarter of an inch a little bit too large…”
“Only thing is with touch, if you're wearing gloves, they won't work. And if it's, yeah, really cold out, and uh, yeah, you're going to be using those gloves. And if you have wet hands also, it's not going to work.”
5 of 26 reviewers who discussed it had a problem with it
“if you're going to be using these on a call... the audio quality is not all that great. It just still sounds like it's lacking. It feels like one of those like $20 like stick microphones that you would buy on Amazon.”
“Now when it comes to the mic phonability with these headphones I will say that it's very common for a lot of bluetooth headphones to not have great mics and unfortunately these headphones kind of carry on that same tradition”
“the Momentum 4 has twice the battery life of the XM6 at 60 hours compared to 30 hours with noise cancelling on, 40 hours with noise cancelling off for the XM6”
4 of 20 reviewers who discussed it had a problem with it
“Quick warning, if you do that, then it's going to get unpaired from your phone and any other device and all settings are going to go back to factory settings.”
3 of 29 reviewers who discussed it had a problem with it
“the XM5s had a really big chunky box. Not only was it big, it had a weird shape. Not only that, it also had this really weird zipper that went all around and that was very inconvenient.”
“with the Sonys they are foldable, which is much more portable and a lot of people prefer that... But at the end of the day, I have to do all that and then put it in here”
2 of 57 reviewers who discussed it had a problem with it
“If I wear these for a really long stretch, I start feeling nausea. It starts off first, then it builds. This isn't a defect. This is a known side effect of strong noise cancellation.”
“When compared to the Sony or for that matter Bose headphones or AirPods Max, those are kind of the three industry leaders right now, unfortunately it's just not quite at that level. I would say it's really not even close”