What reviewers complain about

Sony ULT Wear problems

Sony ULT Wear review by This is Tech Today
Sony ULT Wear review by Mike O'BrienSony ULT Wear review by Aaron X Loud and WirelessSony ULT Wear review by Brian MacDuffSony ULT Wear review by CNET

From 57 videos by 45 reviewers

The most common complaints about the Sony ULT Wear concern build quality, comfort and price.

Everything below is a complaint a named reviewer made on camera, with the moment it was said. Topics nobody objected to are listed at the end.

We have not tested this product. Every number is a count of independent reviewers, and links to the second they said it. No affiliate links and no payment from any brand mentioned.

This page covers complaints only. See what all 45 reviewers concluded, including what they praised.

Where the complaints land

Ranked by how many reviewers objected, not by score — a topic most people liked can still be the one that trips buyers up.

TopicLiked itComplaints
Design and build quality56% 14 of 2510 objected
Comfort and fit79% 22 of 284 objected
Price and value86% 19 of 223 objected
Sound quality80% 24 of 303 objected
The carrying case85% 11 of 132 objected
Noise cancellation93% 27 of 291 objected
Transparency mode90% 9 of 101 objected

What they actually said

Every complaint we could verify against the transcript, newest and longest first, one voice per reviewer.

Design and build quality

10 of 25 reviewers who discussed it had a problem with it

“If you end up getting one of the older models, they developed cracks over time, just the act of taking them on and off, folding and unfolding them, and lengthening and shortening the adjustable frame puts enough stress on the thin plastic…”

The Bass Arena · Nov 2025 · 12:35 →

“Keep in mind that the XM4 headphones are now four years old. And in terms of specs and features, it is still a little better than the ULT Wear.”

Aaron X Loud and Wireless · Apr 2024 · 0:16 →

“Despite the weight, you would think that, you know, it feels pretty sturdy and hefty in the hand. It doesn't. It feels kind of cheap.”

Babbling Boolean · May 2024 · 3:56 →

“With the Ultwear, you have kind of a generic hard plastic finish compared to a very smooth soft matte finish on the XM5.”

CEONTHEMAKING · May 2024 · 0:58 →

“while they weigh right about the same as the XM5s at 250 grams they lack the more premium unlook and feel of the XM5s”

CNET · Apr 2024 · 1:39 →

“I do like the leather, not as soft as the XM5s... the XM5s feel a little bit more premium”

SimplyPops · Apr 2024 · 5:03 →

and 5 more with something to say here

Comfort and fit

4 of 28 reviewers who discussed it had a problem with it

“The only downside is that the fake leather can heat up your ears a little bit like it can get a little bit warm if you're wearing it for an extended period of time.”

Mike O'Brien · May 2024 · 1:57 →

“However, since the ear pads on the ULT Wear have more padding in them than the ear pads on the XM6s, the ULT Wear can heat up a faster than the XM6s ear pads.”

GYMCADDY · Jun 2025 · 5:04 →

“Users with larger heads might experience a bit of fatigue over time as a result.”

RTINGS Audio · Aug 2024 · 1:15 →

and 3 more with something to say here

Price and value

3 of 22 reviewers who discussed it had a problem with it

“So yeah, O headphones, I'm not going to lie, I'm a little underwhelmed, but at the same time though I'm still going to have to go and test these things 'cause $200 I am not sure where I stand on that yet.”

Latrell Jennings · May 2024 · 12:53 →

“but these are like $200 cheaper so of course the quality is not going to be as good as those”

JEBUS · May 2024 · 1:56 →

and 1 more with something to say here

Sound quality

3 of 30 reviewers who discussed it had a problem with it

“out of the box when I just put them straight on my head and just started listening to music I wasn't very impressed I don't like the way that these are tuned out of the box... I felt like it was a little too warm a little too kind of…”

Gamesky · Apr 2024 · 6:23 →

“I got to admit, out of the box, I wasn't super impressed with the overall sound quality. I thought there was a little bit of a dull kind of sound and that the overall sound stage and separation of instruments seemed kind of muddied”

Brian MacDuff · May 2024 · 7:50 →

“Out of the box they did not blow me away or give me that undeniable base that I've heard everybody rave about even when I put them in ULT2 mode”

TecH MoE · Nov 2024 · 5:58 →

“So the ULT Wears, they were very heavy on the bass. ULT1 had a good amount of bass, but ULT2 I felt like was a little too much bass for me.”

New Stuff TV 2 · Apr 2024 · 3:17 →

and 4 more with something to say here

The carrying case

2 of 13 reviewers who discussed it had a problem with it

“Unfortunately it's not color matched... and also the cables are also not color matched”

Sibai · Apr 2025 · 3:17 →

and 2 more with something to say here

Back to the summary

Who this is counted from

Thumbnails open each reviewer's video on YouTube.

How this is counted. One reviewer, one vote per topic — a reviewer who makes six points about sound counts once, so the numbers measure reception rather than talkativeness. Specifications and stated personal preferences are excluded; only assessments and direct comparisons count. A topic appears only where at least eight reviewers discussed it.

No affiliate links, no sponsorship, and no payment from any brand mentioned. Updated September 2026.

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