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Apple AirPods Max problems

Of the 48 channels counted here, 16 of 32 objected to comfort and fit — the most common complaint about the Apple AirPods Max. Next: the carrying case (14 of 17); battery life (11 of 13).

48 channels 52 videos Page generated How this is counted

6 disclosed another paid promotion or ad; public editorial analysis; commissioned reports are a separate paid service.

Apple AirPods Max: where the complaints land

Ranked by how many channels objected, not by score — a topic most people liked can still be the one that trips buyers up. Pick a topic for the complaints behind it.

liked it had a problem split Each square is one channel

The exact counts, including channels with no tie to the brand
TopicLiked itNo disclosed relationship with AppleComplaints
Comfort and fit38% 12 of 3237% 10 of 2716 objected · 4 split
The carrying case18% 3 of 1720% 3 of 1514 objected
Battery life15% 2 of 139% 1 of 1111 objected
Price and value8% 1 of 128% 1 of 1210 objected · 1 split
Design and build quality68% 17 of 2568% 15 of 228 objected
Bluetooth and connectivity56% 9 of 1653% 8 of 157 objected
Sound quality83% 24 of 2992% 23 of 254 objected · 1 split
Noise cancellation83% 19 of 2389% 16 of 184 objected
The on-ear controls55% 6 of 1162% 5 of 84 objected · 1 split
Microphone quality on calls50% 4 of 850% 4 of 84 objected

This page covers complaints only. See what all 48 channels concluded, including what they praised.

Apple AirPods Max: what they actually said

Every topic channels objected to, the complaints first. One voice per channel, only from channels counted on that side; those with no disclosed tie to the brand come first.

Comfort and fit

16 of 32 had a problem · 12 liked it · 4 split

Had a problem 16

“I've seen a lot of people complain about the weight of these saying that they're pretty heavy. This is substantially heavier than a lot of headphones out there right now”
UrAvgConsumerDec 2020at 3:02 (watch on YouTube, opens in a new tab)

Liked it 12

“Although very heavy, some 150 grams on top of other brands, the weight is very interestingly distributed and the usual tension is not clamping my ears, but rather the tops of my head, resulting in a somewhat evenly distributed experience.”
ThisIsEJan 2021at 2:04 (watch on YouTube, opens in a new tab)
More from both sides (6 more quotes)
“if I had to be critical I'd say they're on the heavier side so you might run into some discomfort during longer listening sessions.”
Andrew Ethan ZengApr 2023at 6:14 (watch on YouTube, opens in a new tab)
“they're not a super strong clamping force headphone, so you can't just kind of like rely on them to hold themselves up or rather you might be able to, except that they're so bloody heavy that over time they tend to make their way down and…”
ShortCircuitIncludes a paid adApr 2026at 3:00 (watch on YouTube, opens in a new tab)
“I find that the max are comfortable thanks to the deep ear cups and the breathable mesh headband, but the heavyweight and the god awful smart case well, these make it less ideal for travel.”
SoundGuysOct 2025at 0:47 (watch on YouTube, opens in a new tab)
“AirPods Max, for as nice as they look, weigh 384 grams. Sonos Ace on the other hand, with their largely plastic and metal construction, are only 312 grams. That's almost 25% lighter.”
AppleInsiderJun 2024at 1:00 (watch on YouTube, opens in a new tab)
“I don't like heavy headphones and to me I feel like the the AirPods Max are just much heavier for me to use for long periods of time in comparison to someone like the XM5s or XM6.”
Booredatwork.comMay 2025at 19:32 (watch on YouTube, opens in a new tab)
“I have been using the AirPods Pros for editing video and I wanted something a little bit nicer a little bit more comfortable to wear.”
Air PhotographyDec 2020at 0:39 (watch on YouTube, opens in a new tab)

The carrying case

14 of 17 had a problem · 3 liked it

Had a problem 14

“Now the smart case isn't bad in and of itself, as much as it is an amplifier for the AirPods' other annoyances. Namely, they're huge and they don't fold, so they're not very portable compared to most of the competition.”
MrMobile [Michael Fisher]Dec 2020at 7:47 (watch on YouTube, opens in a new tab)

Liked it 3

“it's super slim, easy to to carry with you and it's magnetic”
MGT - Max Games TechApr 2021at 1:56 (watch on YouTube, opens in a new tab)
More from both sides (5 more quotes)
“The fact that they include a case when you buy them, it's just very obvious that these are delicate in terms of their finish.”
Dave2DDec 2020at 2:29 (watch on YouTube, opens in a new tab)
“This case might be the worst case I've ever seen for any product I've ever boughten ever and certainly the worst headphone case I've ever seen.”
Colt Capperrune 2.0Paid promotion disclosedNov 2022at 1:18 (watch on YouTube, opens in a new tab)
“The lack of folding and the lack of a case, I might even count the smart case like that, but the lack of folding and, let's face it, there's no case basically, cause that smart case I really use, I haven't used that thing since uh since I…”
SimplyPopsMay 2025at 0:54 (watch on YouTube, opens in a new tab)
“whereas the AirPods Max have the same bra-style silicone case that really just powers them off. There's no dedicated power button on these headphones.”
Marc Taraz SteinerJun 2025at 3:18 (watch on YouTube, opens in a new tab)
“if you're just using them around the house, since the AirPods Max just slip right out of their case which gives it a smaller form factor and you don't have to constantly adjust and readjust them like you do in order to get the XM5s to fit…”
6 Months LaterNov 2022at 0:38 (watch on YouTube, opens in a new tab)

Battery life

11 of 13 had a problem · 2 liked it

Had a problem 11

“the AirPods max only 20 hours. pfft the AirPods max are such bad headphones.”
LeechTMJun 2024at 4:38 (watch on YouTube, opens in a new tab)
More from both sides (2 more quotes)
“AirPods Max: 5 min charging only 1.5 hours battery”
OASTHARMay 2024at 1:30 (watch on YouTube, opens in a new tab)
“the AirPods Max still needs battery power to work, even when wired.”
Kevin The Tech NinjaPaid promotion disclosedMay 2025at 2:24 (watch on YouTube, opens in a new tab)

Price and value

10 of 12 had a problem · 1 liked it · 1 split

Had a problem 10

“Pricing-wise, the AirPods Max are, yes, expensive still, particularly for a pair of headphones that still charge via Lightning and run out of battery if you don't remember to bring the, you know, purse carrying case thing with you at all…”
Pete MathesonJun 2024at 11:01 (watch on YouTube, opens in a new tab)

Liked it 1

No quotable praise among the 1 who liked it. A quote has to be found in the video’s captions, state a clear verdict and come from a review rather than a setup guide. Hear them at the moment they raised it:

Design and build quality

8 of 25 had a problem · 17 liked it

Had a problem 8

“And the AirPods Max are notoriously annoying to travel with even though I still try to make it work.”
Marques BrownleeMay 2022at 3:06 (watch on YouTube, opens in a new tab)

Liked it 17

“The Beats feel so light and flimsy by compare to these. Granted these are a lot more expensive so I would hope they would feel a bit more quality.”
Chrissyx JonezJan 2023at 3:15 (watch on YouTube, opens in a new tab)
More from both sides (1 more quote)
“The one thing that sinks is that the AirPods Max have an exceptionally high quality build and the transparency mode is unreal.”
This is Tech TodayMay 2022at 27:33 (watch on YouTube, opens in a new tab)

Bluetooth and connectivity

7 of 16 had a problem · 9 liked it

Had a problem 7

“because of course there's no 3.5 millimeter headphone jack either.”
MrMobile [Michael Fisher]Dec 2020at 9:02 (watch on YouTube, opens in a new tab)

Liked it 9

“the Airpod Maxes are kind of the easiest to integrate into all of your technology because they'll just seamlessly work with everything else”
Karenna BoychukJan 2025at 2:23 (watch on YouTube, opens in a new tab)
More from both sides (1 more quote)
“if you have the Apple TV and if you have these you know how seamlessly they connect to each other as soon as you just pick them up out of the case connect and put them on they are connected to Apple TV and the audio will just transfer…”
ThisisHaznoJun 2024at 0:19 (watch on YouTube, opens in a new tab)

Sound quality

4 of 29 had a problem · 24 liked it · 1 split

Had a problem 4

“The note definition in the sub-bass, so we're talking 100 Hz and below, it definitely leaves something to be desired.”
Colt Capperrune 2.0Paid promotion disclosedNov 2022at 7:26 (watch on YouTube, opens in a new tab)

Liked it 24

“if you listen to a lot of drum and bass, techno, hip-hop, modern pop, you might lean towards the Apple AirPods Max.”
Darko AudioOct 2022at 17:48 (watch on YouTube, opens in a new tab)
More from both sides (2 more quotes)
“If you're into bass heavy club style music, you might feel a bit underwhelming. There's definitely a warmth to the vocals.”
Kevin The Tech NinjaPaid promotion disclosedMay 2025at 8:26 (watch on YouTube, opens in a new tab)
“The Apple ones wider, bigger, more open, more my personal preference. It feels more like sitting in a room, better kind of positional room awareness where things are coming from and a lot wider again.”
Jon SineJun 2024at 5:23 (watch on YouTube, opens in a new tab)

Noise cancellation

4 of 23 had a problem · 19 liked it

Had a problem 4

“I find the ANC on the AirPods Max very aggressive.”
KwasiTechSpaceJun 2024at 1:57 (watch on YouTube, opens in a new tab)

Liked it 19

“the active noise cancellation is also beyond top notch. It does the best job in blocking out external noise to the point where I almost forgot the hum of the plane on flights until I stopped using them.”
Andrew Ethan ZengApr 2023at 5:16 (watch on YouTube, opens in a new tab)
More from both sides (3 more quotes)
“I actually didn't find the AirPods Max noise canceling to be as good as some people online say I think it's because of the physical seal is not as good due to having this rectangular earcup shape and also not having these really…”
RecordingNOWPaid promotion disclosedMay 2025at 5:01 (watch on YouTube, opens in a new tab)
“The AirPods Max also it's a little more powerful than the Sonos against midrange chatter, but at the same time it seems to be the weakest of the group at rejecting some bass rumble”
Aaron X Loud and WirelessPaid promotion disclosedJun 2024at 2:43 (watch on YouTube, opens in a new tab)
“It'll totally cancel out the heat noise, but I can still hear people talking. So it like cuts out all this weird background noises, but still allows actual people voices and talking to come through.”
Chrissyx JonezJan 2023at 14:27 (watch on YouTube, opens in a new tab)

The on-ear controls

4 of 11 had a problem · 6 liked it · 1 split

Had a problem 4

“Also in the most Apple move ever, there's no power button.”
MrMobile [Michael Fisher]Dec 2020at 8:04 (watch on YouTube, opens in a new tab)

Liked it 6

“The button placement and the fact that both the buttons are on the top is finally something to be excited about. I'm tired of touch sensitive cups and buttons placed on the bottom and here's why.”
ThisIsEJan 2021at 2:49 (watch on YouTube, opens in a new tab)
More from both sides (3 more quotes)
“a few times now I've had a pillow or seat hit and roll the digital crown as I moved, causing the volume to change.”
AppleInsiderJun 2024at 3:19 (watch on YouTube, opens in a new tab)
“There's no power button on the AirPods Max. They rely on being in the smart case to enter low-powered mode.”
Kevin The Tech NinjaPaid promotion disclosedMay 2025at 4:22 (watch on YouTube, opens in a new tab)
“Both headphones pause playback automatically when removed, but Apple's controls with the digital crown feel a little bit more intuitive than Bose's touch sensitive strip and multi-function buttons, which can take some time to learn.”
SoundGuysOct 2025at 1:12 (watch on YouTube, opens in a new tab)

Microphone quality on calls

4 of 8 had a problem · 4 liked it

Had a problem 4

“The AirPods Max on the other hand, they use three mics in total out of the eight built-in ones to pick up your voice and I don't like it either.”
LeechTMJun 2024at 8:42 (watch on YouTube, opens in a new tab)

Liked it 4

“For phone calls, the AirPods Max are the clear winner. Your voice sounds much clearer on them compared to the Sonos Ace, which can make your voice muffled, especially outdoors.”
Tech PendulumJun 2024at 3:08 (watch on YouTube, opens in a new tab)
More from both sides (2 more quotes)
“she preferred the sound of my voice when using the Focals more than when I use the Apple AirPods Max.”
Darko AudioOct 2022at 15:05 (watch on YouTube, opens in a new tab)
“The AirPods Max microphones perform well when connected to Apple devices, but they don't do a great job of blocking out background noise when connected to other devices.”
SoundGuysOct 2025at 3:00 (watch on YouTube, opens in a new tab)

Back to the ranking

What nobody complained about

Not one of the channels we counted raised a problem with these, which is worth as much as the list above.

  • Spatial audio 10 of 10 liked it
  • Transparency mode 15 of 16 liked it

Quick answers

What are the biggest downsides of the Apple AirPods Max?
The flaws and issues most often raised, ranked by how many of the 48 channels objected: comfort and fit (16 of 32 objected), the carrying case (14 of 17 objected), battery life (11 of 13 objected).
What did nobody complain about?
Not one of the 48 channels raised a problem with spatial audio or transparency mode.
What is the reception among channels with no disclosed relationship?
On comfort and fit, 12 of 32 channels rated it positively (38%). Counting only the 27 who disclosed no sponsorship, free unit or ad from Apple, it is 10 of 27 (37%).

Apple AirPods Max channels and sources

Every channel counted on this page, most-watched first — the one you have already seen is probably near the top. Thumbnails open the video on YouTube.

Show all 48 channels

How this is counted

One channel, one vote per topic. A channel who makes six points about sound counts once, so the numbers measure reception rather than talkativeness. Specifications and stated personal preferences are excluded; only assessments and direct comparisons count. A topic appears only where at least eight channels discussed it.

Split means a channel’s praise and criticism of a topic cancelled out. They count in the total and on neither side.

We have not tested this product. Counts describe channels with eligible assessments. Selected quotations link to their located caption passage. 6 of the 48 disclosed a paid promotion or an ad. Each is marked wherever they are quoted, and the summary shows every verdict with and without them.

No disclosed relationship is the subset without a recorded sponsorship, gifted-unit classification or generic paid-promotion marker. Unrelated ads can be labelled separately; affiliate disclosures are not comprehensively audited by this table. Missing arrangements remain unknown. This subset does not prove independence or a sponsorship effect.

Selected quotations are located in saved captions. Location is distinct from semantic support, product attribution and model checks; it is not comprehensive human review.

These public editorial pages take no affiliate commission or sponsorship. Commissioned reports are a separate paid service. Page generated from saved observations, not newly collected reviews.

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