What reviewers complain about

Bose QuietComfort Ultra problems

Bose QuietComfort Ultra review by Mark Ellis Reviews
Bose QuietComfort Ultra review by The Headphone ShowBose QuietComfort Ultra review by SoundGuysBose QuietComfort Ultra review by 6 Months LaterBose QuietComfort Ultra review by GH Tech Review

From 94 videos by 61 reviewers

The most common complaints about the Bose QuietComfort Ultra concern battery life, case and build quality.

Everything below is a complaint a named reviewer made on camera, with the moment it was said. Topics nobody objected to are listed at the end.

We have not tested this product. Every number is a count of independent reviewers, and links to the second they said it. No affiliate links and no payment from any brand mentioned.

This page covers complaints only. See what all 61 reviewers concluded, including what they praised.

Where the complaints land

Ranked by how many reviewers objected, not by score — a topic most people liked can still be the one that trips buyers up.

TopicLiked itComplaints
Battery life33% 5 of 159 objected
The carrying case60% 12 of 207 objected
Design and build quality57% 12 of 217 objected
Noise cancellation85% 39 of 466 objected
Bluetooth and connectivity59% 10 of 176 objected
The companion app45% 5 of 116 objected
Price and value43% 6 of 146 objected
The on-ear controls38% 5 of 136 objected
Sound quality79% 26 of 335 objected
Microphone quality on calls53% 8 of 155 objected
Spatial audio67% 10 of 154 objected
Comfort and fit92% 36 of 392 objected
Transparency mode85% 11 of 132 objected

What they actually said

Every complaint we could verify against the transcript, newest and longest first, one voice per reviewer.

Battery life

9 of 15 reviewers who discussed it had a problem with it

“The Bose QuietComfort Ultra doesn't quite measure up here. With ANC on, you're looking at around 24 hours of battery life, and with immersive audio active, it drops further to 18 hours.”

Audio Zone · Oct 2024 · 4:11 →

“they do actually have a shorter battery life if you turn on immersion... You get four hours in the earbuds and 16 when you include the case when you have immersion on”

Mike O'Brien · Sep 2023 · 4:47 →

“In comparison, the Bose QuietComfort Ultra provides up to 24 hours of battery life on a single charge or up to 18 hours with Immersive Audio switched on.”

MinistryTech · Aug 2024 · 1:48 →

“One downside I can still shake off is the fact that these headphones need battery power for the wired connection.”

Oscarmini · Feb 2025 · 1:43 →

“Dyson OnTrack by contrast offers 55 hours while the much less expensive pair of Marshall Major 5 boasts over 100.”

Erin Lawrence · Nov 2025 · 6:30 →

“although you get two hours of playback from it it is 20 minutes of charging which isn't the quickest charging”

The Run Testers · Jul 2025 · 7:49 →

and 3 more with something to say here

The carrying case

7 of 20 reviewers who discussed it had a problem with it

“Unfortunately, the Bose Ultra hard case, it has these kind of... molds for you to actually position your headphones correctly, which to us actually makes it harder to position them correctly...”

DHRME · Feb 2024 · 4:49 →

“The ultras you need to buy a stupid silicone accessory to give it wireless charging, which is a cash grab.”

Fredo Heavy · 1:50 →

“these are $300 and it doesn't have a wireless charging case, that would be strike two.”

Aesthetic AL · Oct 2023 · 5:36 →

“The case doesn't have any dust or water assistance and it's quite a large case”

Picky Audio · Jan 2024 · 2:45 →

“this pair of ultra earbuds doesn't have wireless charging.”

Joshua Chang · 6:08 →

“the fact that this does attract fingerprints”

GadgetsBoy · Aug 2026 · 1:49 →

and 2 more with something to say here

Design and build quality

7 of 21 reviewers who discussed it had a problem with it

“the QC2, the old version, it looks the same, it sounds the same, does a better job of noise cancellation, and still doesn't have multipoint. So if the QC2 is available for cheaper now, why not just save the money?”

WhatsNew · Oct 2023 · 13:03 →

“The only slight criticism here is Bose still leans more towards lightweight plastics rather than ultra premium metal materials.”

Tagmond Tech · May 2026 · 2:09 →

“the black does show smudges especially if you have greasy fingers”

SuperSaf · Oct 2023 · 1:02 →

“the metal hinge here is especially annoying because it's got so much resistance that you'll have to hold the headband like this and pull it out one by one”

Kenneth Tanaka · Aug 2024 · 4:04 →

“One of the few drawbacks of the QuietComfort Ultra is its design, which some users find a bit dated compared to more modern, sleek competitors.”

True Choice · Apr 2025 · 2:12 →

“unlike my previous Bose QC35s where I had to replace the cups literally every year.”

Andrew Ethan Zeng · Apr 2023 · 6:40 →

and 4 more with something to say here

Noise cancellation

6 of 46 reviewers who discussed it had a problem with it

“Keep in mind if you're not playing any music and you're really listening closely, you might hear a little bit of white noise hiss.”

This is Tech Today · Jan 2026 · 8:04 →

“despite boasting the best active noise cancellation and the best audio performance from Bose ever, I've decided to return them.”

The French Glow · Oct 2023 · 0:05 →

“There's a slight hissing sound that comes in when the noise of my voice appears.”

6 Months Later · May 2026 · 1:18 →

“If I had to give the edge to one, maybe the Bose's, maybe. I found that it was a bit quieter in these in most situations. It was like a toss up. It was like barely quieter.”

Tech Fowler · Dec 2025 · 7:59 →

“the Bose QuietComfort Ultra headphones second generation do not do any better and also lets in a lot of background noise”

Weekend Gear Guide · Nov 2025 · 9:51 →

“The XM5 and the monitor 3 seem to do a better job of passing through your ambient sounds compared to the quiet comfort.”

CEONTHEMAKING · Dec 2024 · 9:18 →

and 6 more with something to say here

Bluetooth and connectivity

6 of 17 reviewers who discussed it had a problem with it

“when you're using multipoint pairing, it does not affect the ultra's sound quality, whereas on the 700s, it will affect its mid-range”

Aaron X Loud and Wireless · Dec 2023 · 7:29 →

“I've had one instance where I think they've remained on and my phone has connected to the headphones in the case.”

Mark Ellis Reviews · Oct 2023 · 3:42 →

“Unlike the Bose, these headphones actually allow you to use the 3.5mm headphone jack for listening even when the battery is depleted.”

Max Tech · Sep 2024 · 5:17 →

and 7 more with something to say here

The companion app

6 of 11 reviewers who discussed it had a problem with it

“the bigger change the one that's caused the most uproar is the removal of the ability to just cycle through previously connected devices manually.”

6 Months Later · May 2026 · 10:00 →

“With the sound customization, you're only getting a 3-band EQ, which is why I brought the score down quite a bit.”

Picky Audio · Oct 2025 · 4:57 →

“you get a three band EQ and you can adjust each of these from minus 10 to plus 10... but the bummer is that if you find a preset you like, you can't save it.”

DHRME · Nov 2023 · 8:23 →

“Now the Bose app, very clean, very minimal, they're trying to sell you a product in the middle, I don't like that”

Mike O'Brien · May 2025 · 15:49 →

“there's no custom EQ preset here so you have to change it manually every time”

Kenneth Tanaka · Aug 2024 · 2:50 →

The on-ear controls

6 of 13 reviewers who discussed it had a problem with it

“Then you got touch controls on the outside of the stem which work fine for general use you can customize them a little bit and they're pretty reliable you know when you're traveling or sitting at a desk on the run they're not that useful I…”

The Run Testers · Jul 2025 · 2:38 →

“Probably one of the few glaring flaws of the QC Ultra is this volume rocker which relies on touch... This volume rocker especially is really hard to control”

RecordingNOW · Apr 2025 · 3:56 →

“the power button and the Bluetooth button is so clean, this is so clean and so subtle, so good luck finding which button is where when you need to use it”

The French Glow · Oct 2023 · 6:16 →

“You don't get much customization except for the long hold on the left and right earbud”

Picky Audio · Jan 2024 · 3:24 →

“There is only one thing that irks me about the Bose Quiet Comfort Ultra second generation's design, and that's the control scheme, because you've got a mix of physical buttons and this touch strip here. Personally, I am not a fan of this…”

SoundGuys · Oct 2025 · 1:02 →

“Bose headphones are a bit more complicated. All the controls are on the right earcup. You have this touch bar right here on the side which you can raise or lower volume with... Then you've got a multi-function button and a bluetooth button.”

Tech Fowler · Dec 2025 · 9:20 →

and 2 more with something to say here

Sound quality

5 of 33 reviewers who discussed it had a problem with it

“when I first put this on it was just massive thunderous overbearing muddy bloated bloated bad quality base just way too much.”

The Headphone Show · Oct 2024 · 1:38 →

and 9 more with something to say here

Microphone quality on calls

5 of 15 reviewers who discussed it had a problem with it

“one of the things I say is improved, but what I find is when I'm making phone calls, people find my sound uh a bit compressed”

GadgetsBoy · Aug 2026 · 10:11 →

“The first is the call quality. The microphones are fine, they get the job done, but they're not going to blow you away.”

Tech Fowler · Sep 2025 · 7:35 →

“I found that the QuietComfort Ultras don't actually sound that great at all.”

Joshua Chang · 6:55 →

“The regular QC Ultra is to be honest quite horrible in noisy conditions”

Aaron X Loud and Wireless · 5:54 →

“it adds a bit of top-end to the voices on the bose and you definitely hear the background noise and the wind coming through so it's definitely not the great which is a disappointment”

DHRME · Aug 2025 · 9:37 →

“sadly on the Ultras, the call quality is still not very good. I think Bose call quality is just not improving at the same pace as the Apples and the Sonys”

The French Glow · Oct 2023 · 9:20 →

Spatial audio

4 of 15 reviewers who discussed it had a problem with it

“I have found that I never used the immersive audio on the Bose QC Ultra 'cause I feel that the bass sounds too artificial. I found that immersive audio just adds a whole lot of reverb to your bass and as a result, there's just a lot of…”

GYMCADDY · Jun 2024 · 8:31 →

“And one of the Bose's biggest new features is Immersive Audio and it's something that doesn't provide any sort of improvement or value and it's something that I pretty much just turned off to save on battery life.”

Kevin The Tech Ninja · Jul 2024 · 1:37 →

and 3 more with something to say here

Comfort and fit

2 of 39 reviewers who discussed it had a problem with it

“Now, since this uses leather ear cups, they can get a bit warm during hotter weather or warmer environments.”

GH Tech Review · Jul 2025 · 1:07 →

“...the Bose QuietComfort Ultras... all suffer from the same problem of just falling off my head when I move around the gym, especially when laying down...”

Pete Matheson · Jun 2024 · 2:33 →

and 5 more with something to say here

Transparency mode

2 of 13 reviewers who discussed it had a problem with it

“The ambient mode is solid, it definitely works, but if I had to pick the one that sounds the most muffled compared to the others, it would probably be these.”

CEONTHEMAKING · Jul 2024 · 8:04 →

Back to the summary

Who this is counted from

Thumbnails open each reviewer's video on YouTube.

How this is counted. One reviewer, one vote per topic — a reviewer who makes six points about sound counts once, so the numbers measure reception rather than talkativeness. Specifications and stated personal preferences are excluded; only assessments and direct comparisons count. A topic appears only where at least eight reviewers discussed it.

No affiliate links, no sponsorship, and no payment from any brand mentioned. Updated September 2026.

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