The most common complaints about the Bose QuietComfort Ultra concern battery life, case and build quality.
Everything below is a complaint a named reviewer made on camera, with the moment it was said. Topics nobody objected to are listed at the end.
We have not tested this product. Every number is a count of independent
reviewers, and links to the second they said it. No affiliate links and no payment from any
brand mentioned.
9 of 15 reviewers who discussed it had a problem with it
“The Bose QuietComfort Ultra doesn't quite measure up here. With ANC on, you're looking at around 24 hours of battery life, and with immersive audio active, it drops further to 18 hours.”
“they do actually have a shorter battery life if you turn on immersion... You get four hours in the earbuds and 16 when you include the case when you have immersion on”
“In comparison, the Bose QuietComfort Ultra provides up to 24 hours of battery life on a single charge or up to 18 hours with Immersive Audio switched on.”
7 of 20 reviewers who discussed it had a problem with it
“Unfortunately, the Bose Ultra hard case, it has these kind of... molds for you to actually position your headphones correctly, which to us actually makes it harder to position them correctly...”
7 of 21 reviewers who discussed it had a problem with it
“the QC2, the old version, it looks the same, it sounds the same, does a better job of noise cancellation, and still doesn't have multipoint. So if the QC2 is available for cheaper now, why not just save the money?”
“the metal hinge here is especially annoying because it's got so much resistance that you'll have to hold the headband like this and pull it out one by one”
“If I had to give the edge to one, maybe the Bose's, maybe. I found that it was a bit quieter in these in most situations. It was like a toss up. It was like barely quieter.”
“you get a three band EQ and you can adjust each of these from minus 10 to plus 10... but the bummer is that if you find a preset you like, you can't save it.”
6 of 13 reviewers who discussed it had a problem with it
“Then you got touch controls on the outside of the stem which work fine for general use you can customize them a little bit and they're pretty reliable you know when you're traveling or sitting at a desk on the run they're not that useful I…”
“Probably one of the few glaring flaws of the QC Ultra is this volume rocker which relies on touch... This volume rocker especially is really hard to control”
“the power button and the Bluetooth button is so clean, this is so clean and so subtle, so good luck finding which button is where when you need to use it”
“There is only one thing that irks me about the Bose Quiet Comfort Ultra second generation's design, and that's the control scheme, because you've got a mix of physical buttons and this touch strip here. Personally, I am not a fan of this…”
“Bose headphones are a bit more complicated. All the controls are on the right earcup. You have this touch bar right here on the side which you can raise or lower volume with... Then you've got a multi-function button and a bluetooth button.”
“it adds a bit of top-end to the voices on the bose and you definitely hear the background noise and the wind coming through so it's definitely not the great which is a disappointment”
“sadly on the Ultras, the call quality is still not very good. I think Bose call quality is just not improving at the same pace as the Apples and the Sonys”
4 of 15 reviewers who discussed it had a problem with it
“I have found that I never used the immersive audio on the Bose QC Ultra 'cause I feel that the bass sounds too artificial. I found that immersive audio just adds a whole lot of reverb to your bass and as a result, there's just a lot of…”
“And one of the Bose's biggest new features is Immersive Audio and it's something that doesn't provide any sort of improvement or value and it's something that I pretty much just turned off to save on battery life.”
“...the Bose QuietComfort Ultras... all suffer from the same problem of just falling off my head when I move around the gym, especially when laying down...”
2 of 13 reviewers who discussed it had a problem with it
“The ambient mode is solid, it definitely works, but if I had to pick the one that sounds the most muffled compared to the others, it would probably be these.”